& Security Policy
When you book a reservation through our site, we ask you to
provide personally identifiable information by filling out
and submitting an online customer profile form. This information
includes your name, home or work telephone number, fax number,
email address, and your credit card number, expiration date
and billing address. We use this information to process and
book your reservation and to notify you of your reservation
status by email or fax. We use this information only to reserve
the room with the hotel or other lodging.
SiamHolidays.com takes every precaution to protect our users'
information. When users submit sensitive information via the
website, their information is protected both online and off-line.
When our reservation order form asks users to enter sensitive
information (such as credit card number), that information is
encrypted and is protected with the best encryption software
in the industry - SSL. While on a secure page, such as our order
form, the lock icon on the bottom of web browsers such as Netscape
Navigator and Microsoft Internet Explorer becomes locked, as
opposed to un-locked, or open, when users are just 'surfing'.
While we use SSL encryption to protect sensitive information
online, we also do everything in our power to protect user-information
off-line. All of our users' information, not just the sensitive
information mentioned above, is restricted in our offices. Only
employees who need the information to perform a specific job
(for example, our billing clerk or a customer service representative)
are granted access to personally identifiable information. Furthermore,
all employees are kept up-to-date on our security and privacy
practices. Every time new policies are added, our employees
are notified and/or reminded about the importance we place on
privacy, and what they can do to ensure our users' information
is protected. Finally, the servers that store personally identifiable
information are in a secure environment, in a locked facility.